Monday, June 27, 2011

Multi-tasking - another viewpoint

Gorilla2
We recently wrote a blog on whether multi-tasking was possible.  We did so because more and more articles published recently point to research that shows the human brain is not that good at handling multiple tasks at once and that attempting to do so, means we handle each task more poorly than if we had attempted each by itself.

Cathy N. Davidson however has published a book entitled " Now You See It: How the Brain Science of Attention Will Transform the Way We Live, Work, and Learn".  In this book she puts forward an alternative slant on the concept of multi-tasking.  

In her book she argues that the human brain is perfectly well-suited to the digital world, if only we are willing to rethink the classroom, the workplace, and how we measure success.  In an article reviewing this book, she expands on the points made.

One of the areas she expands on is the "gorilla experiment".  This study of how we pay attention sets up an experiment where people have to focus to complete the task.  During the experiment a woman in a gorilla suit wanders into view.  Many of the participants are so busy paying attention to their task that they fail to see the gorilla.  This inability to see the gorilla is known as "attention blindness" and has implications that "the more focused, concentrated or specialized (i.e., expert) we are, the more we miss".  

In specifically addressing multi-tasking she says

"we now know there is no such thing as monotasking on a neurological level. Neurons are always firing and the brain is constantly chattering to itself, calling upon different areas at once to respond in ways we are only now beginning to understand.  ....  When we say “multitasking is bad,” what we are really saying is that certain things are stressing us out and they are making us suddenly aware of behaviors that used to be so reflexive we didn’t even pay attention to them. We see the gorilla, as it were."

This alternative viewpoint gives educators and workplaces a lot to work with in terms of designing systems that allow for maximum productivity.  Have you worked in an organisation that has attempted to utilise these insights?

Saturday, June 25, 2011

Curated Series - Tips, Statistics and Wisdom

Twitter_smaller

As well as building the Unified Inbox software product , we are currently curating three Twitter series.  If you would like to receive these daily - please follow us on Twitter:

  • Tips for dealing with information and email overload
  • Stats - all the numbers you ever wanted to see about email, internet and information
  • Wisdom - because sometimes in amongst the information overload, we all need to take a step back and reflect. 

Tips

 

Statistics
  • 27% of the respondents who checked work e-mail when off the job did so because it is expected of them http://cot.ag/eu24en
  • 72% of the U.S. respondents — indicated that they check e-mail during their time off http://cot.ag/eu24en
  • It is estimated that here is a 64 second email recovery time, after processing each email. http://cot.ag/lyA7Xs
  • Respondents said they checked their email every five minutes. http://cot.ag/jy7ttl
  • Each second, the world’s email users send email the size of 16000 copies of the Complete Works of Shakespeare http://cot.ag/lipgXY
Wisdom
  • The best way to predict your future is to create it - Peter Drucker
  • When you throw dirt, you lose ground - Texan Proverb
  • Beware of a man of one book - English Proverb
  • To know the road ahead, ask those coming back - Chinese Proverb
  • Feelings are a rotten indicator of what's true. - Adyashanti 
  • If you realize that all things change, there is nothing you will try to hold on to. - Zen proverb
  • Seek first to understand... there will always be time later for judgment. - Michael Jeffreys

 

 

Thursday, June 16, 2011

What is content shifting?

Contentshifting
The phrase content shifting started being used this year to describe the desire to move content such as audio or video files between devices.  

However when we look at the motivations behind this term, we see there are many more ways in which people will want to content shift.

Those that have occurred to us, in our workdays include:

  • I had a note in Evernote, but what to publish it in Facebook
  • I had an email but want to save that as a google docs file
  • I had an sms sent to me which is so funny I want to tweet it.

We believe that there will be an increasing demand from users to be able to more their content (notes, emails, meetings) from one application to another seamlessly.

Because of this belief we have content shifting in the long-term plan for Unified Inbox.  So Unified Inbox becomes the one application (for either personal or team use) that allows you to take a piece of content and work with it in the most appropriate application.  For example:

  • take an email and turn it into a milestone on a team project in a project planning app
  • grab a customer wallpost from your Facebook page and turn it into an action item for another team member
  • turn an sms into a meeting reminder

In your current workday, what content have you wanted or needed to shift between applications or devices?  How easy or difficult was it?

Monday, June 13, 2011

Curated Series - Information Overload Tips, Stats and Wisdom

Twitter_smaller
As well as building the Unified Inbox software product , we are currently curating three Twitter series.  If you would like to receive these daily - please follow us on Twitter:

  • Tips for dealing with information and email overload
  • Stats - all the numbers you ever wanted to see about email, internet and information
  • Wisdom - because sometimes in amongst the information overload, we all need to take a step back and reflect. 

Tips

Statistics

Wisdom

  • All that we are is the result of what we have thought. The mind is everything. What we think we become. - Zen Quote
  • Do not speak - unless it improves on silence. - Buddhist Saying
  • When the character of a man is not clear to you, look at his friend. - Japanese Proverb
  • Student says " I am very discouraged. What should I do?" Master says, "encourage others". Zen Proverb
  • Water and words... Easy to pour impossible to recover. Chinese Proverb
  • You can tell more about a person by what he says about others than you can by what others say about him. Leo Aikman

 

Thursday, June 9, 2011

Is it time for time-out?

Timeout
How much time do you spend connected to the digital world and how much time do you spend processing the information acquired there?

At Unified Inbox we see a lot of articles on research into information overload and how it affects our daily work.

This recently published article looks at personal productivity from a different angle. The article reviews the TEDx presentation by Sydney-born anthropologist Genevieve Bell.

As the Director of Interactive Research and Experience Research at Intel in Portland, Oregon, she warns that the boredom many experienced during childhood has disappeared and it may have a profound effect on the brain.

"It's clear that we like to be stimulated, but our brain needs time to process the information," she said. "Boredom is quite important, it's a way of creating a space for creative thought."

The point Ms Bell makes is similar to that made about the importance of rest in an exercise programme. The rest time (or boredom) is the time in which improvements come.

Are the companies you work for acknowledging this? Or is it still considered an alternative theory?

 

 

 

Tuesday, June 7, 2011

Multi-tasking - is it possible?

Multitasking
Many job ads today will specify "excellent multi-tasker required" and many people take pride in their seeming abilities to juggle multiple tasks at once.

Yet research clearly shows that trying to perform two tasks simultaneously not only takes longer but the results can contain a greater number of mistakes.

The reason for this is that the human brain creates a bottleneck whenever a "planning" task is required - it will restart and refocus on each task.  This process takes time, meaning that trying to do two tasks simultaneously will take longer than trying to do them in sequence.

Additionally while juggling multiple tasks, people will often find their error rate higher than when focusing on one task.

Memory is also thought to be impaired while trying to handle multiple tasks, so if the task requires commitment to long-term memory it is best to focus solely on that task.

All of this means you will now come across more people who recommend that multi-tasking is left behind in the workplace.  One alternative is practicing uni-tasking.

As the name suggests uni-tasking means performing one task at a time.  The example often used is that of email.  The advice being to process your inbox in several blocks throughout the day - rather than trying to respond to each message as it arrives.  

It seems that focus could become the new multi-tasking aspirational job skill.

Thursday, June 2, 2011

Curated Series - Information Overload Tips, Stats and Wisdom

Twitter_smaller
As well as building the Unified Inbox software product , we are currently curating three Twitter series.  If you would like to receive these daily - please follow us on Twitter:

  • Tips for dealing with information and email overload
  • Stats - all the numbers you ever wanted to see about email, internet and information
  • Wisdom - because sometimes in amongst the information overload, we all need to take a step back and reflect. 

Tips

Statistics
  • It takes five minutes to get back on track after a 30 second interruption. http://cot.ag/k2nbd0
  • The number of e-mail messages sent is rising dramatically -- by some estimates, by more than 20% a year http://cot.ag/lEvfQx
  • 62.5% wish they could filter out the flood of data. http://cot.ag/kDZ5rl
  • The use - and, particularly, the misuse - of email costs businesses up to $16,000 per employee per year. http://cot.ag/lcrruQ
  • Research shows that 70% of employees react to emails within 6 seconds of them arriving. http://cot.ag/jy7ttl
  • Worldwide, e-mails are expected to reach 507 billion per day by 2013. http://cot.ag/kEDwb4
  • Almost one in five emails was copied unnecessarily to staff members other than the main recipient. http://cot.ag/lcrruQ
  • 41.4% of respondents miss important news because of overload. http://cot.ag/kDZ5rl
  • The average business executive spends two hours a day on e-mail. http://cot.ag/jJbI3v

Wisdom

  • Student says " I am very discouraged. What should I do?" Master says, "encourage others. -  Zen Proverb
  • Water and words... Easy to pour impossible to recover. - Chinese Proverb
  • You can tell more about a person by what he says about others than you can by what others say about him. - Leo Aikman