"...as you would have others do unto you."
When reading the literature on Inbox Management, you will find much of the focus is on how to manage the incoming stream of messages. But there is another way of looking at it.
What good email practices can you put in place that will decrease the volume of email in other peoples mailboxes?
- It has been said the email begets email. A poorly thought out email which requires the recipient to send a reply to clarify what was said - has created a message in your inbox that needn't have been there. That extra moment of attention before you press send, could be several less minutes than required to fix a mis-understanding later.
- How many people really need to be copied on that message? You are more likely to get a quality response from a personally directed email, than from a group email. Consider carefully the response you want from every person you address an email too. After-all they probably don't want their inboxes cluttered, anymore than you do.
- Would a phone call or personal visit be a better option here? Sometimes (usually after the 2nd exchange of messages on the subject) you really just need to talk to the person. If only 7% of our communication is thought to be from the words we use, and you're finding that understanding is not taking place in email then it could be time to get that other 93% of communication involved.
- Use a clear subject line. If you're being taught to scan your inbox looking for important emails, no doubt the people you send to are as well. Make it easy for them.
At Unified Inbox (click here for release information) we believe not only in using the best technology for the job but also in getting the best training on using those tools.
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